Privacy Policy
Access Home Equity
Effective Date: September 1, 2025
At Access Home Equity, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your information when you visit our website (www.accesshomeequity.ca) or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, phone number, date of birth, address, financial information, and other details necessary to assess eligibility for a reverse mortgage.
- Non-Personal Information: browser type, device information, IP address, and website usage data.
2. How We Use Your Information
We use your information to:
- Provide reverse mortgage brokerage services
- Process applications and communicate with you
- Comply with regulatory and legal obligations
- Improve our website and services
- Send updates, resources, or promotional information (if you have consented)
3. Information Sharing
We do not sell your personal information. We may share information with:
- Lenders, financial institutions, and service providers necessary to process your reverse mortgage application
- Legal, regulatory, or governmental authorities as required by law
- Trusted third-party providers who assist with website hosting, marketing, or customer support (bound by confidentiality agreements)
4. Data Security
We use industry-standard security measures to protect your information. However, no Internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and correct your personal information
- Withdraw your consent from marketing communications
- Request deletion of your data where permitted by law
To exercise these rights, contact us by email: info@accesshomeequity.ca or by phone: 514-984-8182.
6. Cookies and Tracking
Our website may use cookies or similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.
8. Updates to This Policy
We may update this privacy policy from time to time. Updates will be posted on this page with a new effective date.
9. Contact Us
For any questions regarding this privacy policy, contact:
Access Home Equity
Email: info@accesshomeequity.ca
Phone: 514-984-8182